FAQs

1What type of jewellery do you sell?
We specialize in high-quality artificial jewellery, including earrings, necklaces, bangles, rings, and complete sets designed for casual, party, and bridal wear.
2Are your products exactly like the pictures shown?
All our jewellery is photographed carefully to reflect real colors and designs. However, due to lighting, screen resolution, or handmade details, slight variations may occur.
3How can I place an order?
You can place an order directly through our website ornashinejewellery.store by selecting your desired items, adding them to the cart, and proceeding to checkout.
4What payment methods do you accept?
We accept payments through multiple secure options available at checkout. Details are provided during the purchase process.
5Do you deliver all over Pakistan?
Yes, we deliver across Pakistan. Delivery times may vary depending on your location and courier services.
6What is your return and exchange policy?
Returns are only accepted in case of defective or damaged products. Customers must report the issue within 48 hours of receiving the order with proof via email at info@ornashinejewellery.store
7How long does delivery take?
Orders are usually processed within 1–2 working days. Delivery generally takes 3–7 working days depending on your city and courier timelines.